Privacy Policy

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Privacy Policy – Twin Dynamic Electrical

Effective Date: 03/23/2026

1. Who We Are

Twin Dynamic Electrical provides residential and commercial electrical services including new construction, remodels, service work, maintenance, troubleshooting, and emergency service throughout Maryland. 

Contact Information:
Twin Dynamic Electrical
Maryland, USA
Phone: 443-282-8088
Email: [Leif@twindynamic.com]
Website: https://twindynamicelectrical.com/

2. Information We Collect

We may collect the following information when you contact us, request a quote, or use our services:

• Name 
• Phone      number 
• Email      address 
• Service      address 
• Project      details 
• Communication      history (calls, emails, text messages) 
• Payment      and billing information (if applicable) 

We may also collect website usage data such as IP address and browser type for website functionality and security.

3. How We Use Your Information

We use customer information to:

• Provide      estimates and perform electrical services 
• Schedule      appointments and send reminders 
• Send      invoices and payment confirmations 
• Communicate      about projects and services 
• Provide      customer support 
• Improve      our services and customer experience 

4. Text Messaging (SMS) Communications

If you provide your phone number, you consent to receive text messages from Twin Dynamic Electrical. These messages may include:

• Appointment      reminders 
• Project      updates 
• Estimates      and invoices 
• Customer      support messages 
• Occasional      promotions or service reminders 

Message and data rates may apply. Message frequency varies.

You can opt out at any time by replying STOP.
For help, reply HELP or contact us at 443-282-8088.

5. How We Protect Your Information

We take reasonable security measures to protect your personal information, including secure software systems, limited access to customer data, and industry-standard safeguards.

6. Sharing Your Information

We do not sell your personal information.
We may share your information with trusted third parties only when necessary to operate our business, such as:

• Payment      processors 
• Scheduling      and CRM software
• Email      and communication platforms 

These third parties are required to keep your information secure.

7. Your Privacy Rights

You may request to:

• Review      your personal information 
• Correct      your information 
• Request      deletion of your information 
• Opt      out of marketing communications 

To request this, contact us at the phone or email listed above.

8. Cookies and Website Tracking

Our website may use cookies or tracking tools to improve website performance and user experience. You can disable cookies in your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

10. Contact Us

If you have questions about this Privacy Policy, contact:

Twin Dynamic Electrical
Phone: 443-282-8088
Email: [leif@twindynamic.com]
Website: https://twindynamicelectrical.com/